Month: April 2016

Ten Commandments of Great Customer Service

Written by Susan A. Friedmann, CSP, The Tradeshow Coach, Lake Placid, NY, internationally recognized trade show training expert working with companies to increase their profitability at trade shows. Best selling author of “Riches in Niches: How to Make it BIG in a small Market” and “Meeting & Event Planning for Dummies.” www.thetradeshowcoach.com & www.richesinniches.com At …

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Changing Habits

A habit is something that you do so often and so regularly that it becomes automatic. This is a behavior that you can easily repeat. Our habits are directly related to our comfort and well-being. The process of adapting to our environment is what creates a habit. With habits we don’t have to constantly experiment …

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Intuition

The Road to Intuition Have you had that experience when all of a sudden you just had this huge hunch that something is about to happen, and to your surprise, that intuition was eventually translated to reality? When you feel strongly about something without logical basis to it, that’s called intuition. It comes in three …

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Familiarity

Familiarity breeds contempt – This means that the more you know something or someone, the more you start to find faults and dislike things about it or them. However familiarity can also cause us to look past someone or something and not see the true beauty of the person or thing. This morning I was …

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