customer service

Learn and Earn

The great Albert Einstein once said, “Learning is the beginning of wealth. Searching and learning is where the miracle process all begins. The great breakthrough in your life comes when you realize it that you can learn anything you need to learn to accomplish any goal that you set for yourself. This means there are …

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Learn One Thing

#LearnOneThing For the past two weeks I have participated in something called a Write-a-thon, specifically Stella Orange’s Shut Up And Write-a-thon. What is a write-a-thon you ask? It is a place where people can come together and write. You get to choose for how long – 10 minutes, 15 minutes, 30 minutes, it’s up to …

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Ten Commandments of Great Customer Service

Written by Susan A. Friedmann, CSP, The Tradeshow Coach, Lake Placid, NY, internationally recognized trade show training expert working with companies to increase their profitability at trade shows. Best selling author of “Riches in Niches: How to Make it BIG in a small Market” and “Meeting & Event Planning for Dummies.” www.thetradeshowcoach.com & www.richesinniches.com At …

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